My last job in Britain, before leaving for Kazakhstan would have ended 4 days after I emigrated anyway, but it appears that some of the staff whose roles took over some of our responsibilities are not happy with the current setup…
The following has been taken from a thread at the PPP forum. This is an area for those involved in the aircraft industry to talk with other people from the same sort of business. See the original thread here.
The names of those involved have already been removed to protect their identities.
Subject: cheery-bee
Well folks, my time here has come to an end…
I’ve had just about as much as I can take of this place. Never in my puff have I worked in such a bizarre environment.
We get trained on the systems through emails! (what’s that all about? no wonder none of us have a clue!)
We can’t swap shifts, even though we all do the same job and have the same skills.
We can’t take holidays, even though we put in for them 5 weeks in advance. We can’t even speak to CST ourselves, god forbid we should distract them from their tea/coffee and finger buffet (what do they actually do?) and why we have to go through management is beyond me!
And speaking of management… How any of the supervisors got where they are is a total mystery to me! They know absolutely nothing about anything. (but then if they had the same training as me, two weeks of playing solitaire, that would explain it)
You ask ******* (anyone got a breath mint?) for assistance and all you get is either a blank look or told she’s busy (once again, what does she actually do?)
You ask ******* for help and you’re given the most false smile I think I have ever seen, and she has no clue what you’re talking about.
And ******* just as bad!
You’ve got ***********, now I’ve never seen anyone so misguidedly full of their own self importance! He thinks he’s a pure stud, am I the only one that thinks he’s a greasy little weasel? He’s gross! He’s just a total plamf. It’s sad!
And then there’s ******** who seems to think he’s a supervisor, but is actually not! But he seems to have delusions of grandeur because his signature on his emails says “supervisor”. Why this has never been picked up by higher management is a mystery, but then they’re hardly the brightest bunch of people are they?
They actually seem more interested in meeting their stats than focusing on staff morale or providing a decent service to the folks that are out there fighting for our country! I’ve honestly never seen anything like it… we get three calls in the queue and they all start flapping and running about looking for folks to stick on the phone.
I remember one day I was in “work” because my JPA wasn’t working and the calls went up to like 4 in the queue and they all started flapping their wings and put people on the phone to answer calls, just to put them back into the queue… now is it just me, or is that not the most ridiculous thing you have ever heard?
But hey, all in the name of stats eh! Who cares that we’re not providing a good service to the punters, so long as management look good… tis a joke!
But hat’s off to the team leaders that actually go out of their way to help us when we’re stuck! Though there aren’t many of you, we salute you!
Anyways…
I’d love to say it’s been a blast, but to be honest it has been one of the worst jobs I have ever had. And I won’t miss it one little bit.
Don’t get me wrong, I’ve met some cracking people along the way. But that doesn’t take away from the fact this place is soul destroying!
So, I’m off and I aint looking back… but finally before I shoot the craw…
Here’s to all beautiful people (you know who you are)
Here’s to all the weirdos (we know who you are)
And here’s to the supervisors (karma’s round the corner)
And finally… here’s to pushing your staff out the door!
Cheery bee peeps, be seeing ya
x
***********
JPAC EC Agent
So it would appear that yet another business has become solely focused on statistics and presenting a rosy picture of the situation to management above them. What a shock that is to hear about 🙁
My sincere sympathies to those still working at the coal face…