At Kiev Airport’s TGI Friday. Ordered Ultimate Mudslide cocktail (hey it is past 5pm somewhere in the world!), deep fried Mozerella (calories/fat don’t count in airports!) & brownie dessert. Customer service bad compared to Astana’s branch! Avoiding eye contact when waiting to place an order, drinks served in random order with some waiting a long time whilst new customers served very quickly. If this was a random restaurant in Kazakhstan I’d not be so surprised. Cocktail & cheese thingies arrived. Tasty. Waitress now talking to us at least.
August 23rd, 2011 6:11 am
I do have to say that the Friday’s in Moscow airport was just like the US. This was before the one in Astana opened. Considering that that was the first Friday’s I had been in since going behind the Iron Curtain, and considering I was in Domodedovo, it was so weird to have a waitress lean down, smile and say, “Hey, How are you? I’m Nastya!”
Still not used to it, even back in the States, to be honest.
August 25th, 2011 6:23 am
If you removed the TGI branding, the service wasn’t too surprising, I’d just assumed that they would really emphasize their image when in new(ish) markets.
January 27th, 2012 10:28 pm
[…] all our files on our drives, all Mum & John’s on theirs etc. Must remember to avoid TGI Friday in Kiev airport this time around, unless most of the staff lost their jobs and were replaced by efficient/friendly […]