Apr 19 2008

US Starbucks Employees Slightly Less Screwed Over

Category: In The MediaChrisM @ 11:01 am

Over in America, the tipping system is a little different to Europe. In most Euro establishments, staff are paid enough (not necessarily a lot by any means, but…), however in America, most waiting staff have to rely on customers’ tips to bring home a decent enough amount of money to live on. This confuses some American tourists, who are surprised that tipping is not mandatory, only considered appropriate if the staff & establishment itself actually deserve it. Whether through attentive service, delicious food, or a good atmosphere, if you enjoy your time, you tip. If the food was mediocre at best, the staff seemed very dis-interested, or you were kept waiting an un-necessary amount of time, you don’t tip.
Starbucks previously used to pool all the waiters’ & waitress’ tips (not uncommon), but then split the pot between all staff, including the management level workers, who didn’t actually wait the tables. A judge in San Diego has ruled this practice wrong, and has told Starbucks to pay back to the workers the amount they were short changed, check out this article for more details…

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