Having paid extra to ensure birthday presents arrived on time (next day delivery), I was eager to trace the consignment from Amazon. Having entered the consignment number, I was presented with the following…
13:06 Friday, April 17, 2009 On route to delivery depot
05:58 Saturday, April 18, 2009 Arrived at Delivery Depot
06:16 Saturday, April 18, 2009 Goods loaded onto a van
09:24 Saturday, April 18, 2009 Delivery point closed (Carded)
10:03 Saturday, April 18, 2009 Goods returned to depot
9:24am this morning, people were up in this house. No one rang the doorbell, or even bothered to leave a card. Ringing the company, I was presented with a message informing me that they closed at midday on Saturdays. Drove down to the depot, in case they just stopped answering calls, but still had staff there. No joy.
So this Monday, on my 30th birthday, we will need to wait inside the house, for a package that had been sent with next day delivery. Instead, it will now take three days. I should not be surprised really, we often had problems with City Link being lazy and lying in Cheltenham, Gloucestershire – I’d just hoped this was a one off, and that Swansea’s branch wouldn’t be staffed by inefficient lying bar stewards as well. My mistake.
My thanks to Amazon for being very efficient and actually fulfilling their end of the deal, and also to one of the companies that sells second hand XBox 360 games, as their delivery arrived fine (Royal Mail) FOUR days early!