Whilst I am away in Amsterdam, and then Britain, it would probably be a good idea for me to setup a remote access facility for our PC back here in Astana. That way, if any problems occur, Ira can contact me, and once I find an internet cafe, or a WiFi zone to use with my PDA, I can try and sort out the issue for her directly.
My previous jobs have often included providing technical support over the telephone, but many times I wished the customer/client had some software installed that would allow me to spend 10 seconds demonstrating a required procedure, rather than explaining it for 5 minutes.
RemotePC charge as little as $4.95 a month for their services, and if you would like to ‘try before you buy’ there is even a free 30 day trial available. Check the site out, see what you think, and let me know if you already use this sort of service for anything unusual…
3:55 am on September 6th, 2007 1
(If your PPP agreement disallows having such a comment, please discard it.)
I’m happy with LogMeIn.com which offers a free basic account (remote desktop, no file transfer, no remote printing). The have paid accounts as well.
4:32 am on September 6th, 2007 2
I’m leaving the above comment as is, as the site’s address was not hyperlinked, and I hope that RemotePC feel that their services are up to being directly compared. Plus I know that Oleg is merely offering his honest opinion, rather than selling something